All our golf clubs are custom assembled to order, which means that all sales are final unless the goods are found to be defective or damaged.

Orders for accessories can be refunded or exchanged if returned to us within 14 days of the purchase date.  The items must be unused and still with their original packaging and labels to be eligible for exchange or refund. The return is at your cost unless the items are defective.

If you have an issue with any purchase you make from the Ben Hogan Golf Equipment Company, please contact our customer service team at or call 0800 170 0186 (or 44 800 170 0186 from outside the UK).