27th July 2021
Like many businesses, the global Covid-19 pandemic has impacted our usual operations. As well as forcing us to close our Texas custom-build facility for six weeks last year, the pandemic has disrupted global supply chains and impacting our ability to source critical components on some models.
In normal times we're able to ship custom-crafted golf equipment within two weeks, but currently it may take 6 weeks for your order to be built and shipped to you.
There is a global shortage of golf clubs grips and we are currently experiencing delays for our signature grips. In the interim your clubs may be built with plain Lamkin grips to facilitate club delivery.
We’re working as hard and as quickly as possible to fulfil orders, but without compromising on the quality and craftsmanship that Mr Hogan insisted on.
Please bear with us while our dedicated teams micro-manufacture your clubs. We’re confident that you won’t be disappointed and thank you for your patience.
Our European customer service team are available between 9am-5pm Monday to Friday to answer any questions - please contact them on 0800 170 0186 or email email@example.com
Hybrids - delays until August.
GS53 Drivers - delays until August.
GS53 Fairway woods 3 and 4 - delays until August.
Putter Grips - SuperStroke 2.0 - 30th September 2021
BHB01 Putter delays until 30th August 2021
Mid Size Grips - ongoing delays due to delivery issues from our supplier. Please check with customer support for concerns.
KBS Tour V Stiff shafts - currently unavailable, if you have an open order you will be sent a mail to switch to an alternative shaft. We have no ETA for future availability. Demo clubs are unaffected.
KBS Tour 90 Stiff shafts - delays ongoing now to August.
KBS Tour 90 Regular shafts - delays ongoing now to August.
We are now unable to offer any Dynamic Gold S300 shafts for the next 6 months due to delays from our suppliers. (November 2021). Demo clubs are unaffected.
We are also temporarily suspending shipments of soft goods and stand bags to Europe, due to issues linked to Brexit.
The Ben Hogan Golf Equipment Company